Privacy Policy
Last Updated: July 2026
At J and P Chitay LLC, your privacy matters to us. This Privacy Policy explains what information we collect when you visit our website or make a purchase, how we use it, and the choices you have regarding your data. By using our website, you agree to the practices outlined below.
Information We Collect
Personal Information You Provide
- Full name
- Email address
- Phone number
- Billing and shipping address
- Account details, if you register with us
- Information submitted through contact forms, order notes, or customer service requests
Payment Information
Payments are securely handled through trusted third-party payment processors. We never store your full card details on our servers, and all transactions are encrypted.
Order and Transaction Details
- Items purchased
- Order history and status
- Return or cancellation records
- Order-related communications
Automatically Collected Information
When you browse our site, we may automatically collect:
- IP address
- Browser and device type
- Pages viewed and time spent on our site
- General location (based on IP address)
Cookies and Tracking Tools
We use cookies to enhance your browsing experience — keeping items in your cart, remembering preferences, and helping us understand how our site is used.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and support communications
- Respond to customer inquiries
- Send promotional offers, but only if you've opted in
- Improve our website, products, and overall shopping experience
- Analyze traffic and trends to guide business decisions
- Detect and prevent fraud or technical issues
- Meet legal and regulatory requirements
Cookies
Cookies help our site function properly and improve your experience by remembering your cart, preferences, and browsing activity. You can manage or disable cookies through your browser settings, though this may affect certain site features.
How We Share Your Information
We do not sell or rent your personal information. We may share it only with:
- Service Providers — such as payment processors, shipping carriers, and hosting providers who help us run our business
- Business Transfers — in the event of a merger, acquisition, or sale of assets
- Legal Requirements — when required by law, court order, or to protect our rights and safety
Data Retention
We retain your information only as long as necessary to fulfill orders, meet legal obligations, and resolve disputes. When no longer needed, data is securely deleted or anonymized.
Data Security
We use encrypted checkout and industry-standard security practices to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Request deletion of your data, subject to legal obligations
- Opt out of marketing emails at any time
- Object to certain uses of your data
To exercise these rights, please contact us through our Contact Us page.
Third-Party Links
Our site may link to third-party websites. We are not responsible for their content or privacy practices, so we recommend reviewing their policies separately.
Children's Privacy
Our website is not intended for children under 13, and we do not knowingly collect their personal information. If we learn we've inadvertently collected such data, we will delete it promptly.
International Visitors
Our business operates in the United States. If you're visiting from outside the U.S., your information may be processed and stored in the U.S., where privacy laws may differ from your home country.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted here with a revised "Last Updated" date.
Contact Us
For any questions about this Privacy Policy or how we handle your information, reach out to us:
Business Name: J and P Chitay LLC
Address: 17 Pink St, Hackensack, NJ 07601, United States
Email:info@jandpchitayllc.com
Phone: +1-201-921-8961
Business Hours: Mon–Fri: 7 AM–7 PM | Sat–Sun: Closed PM EST(GMT-5)